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Reman Program & Undercarriage with Andre Bertrand & James Hannah
We’ve brought together a couple of the leading expert in the field of service operations. Andre Bertrand, Business Line Manager for Parts & Service in Canada, and James Hannah, Global Product Manager Drilling Solutions. They share insights on the new programs and services, which include the Reman Program for surface and underground remanufactured components and the new technology that increase efficiency in the drilling rig undercarriage.
More about the Reman Program - Click here to learn more
An alternative to new components, local service exchange programs, and repair and return service, the Reman Program is an exchange-related sales transaction whereby the customer is required to return a used core to the Customer Center in exchange for a remanufactured component.
The Reman Program can play a key role in making machine lifecycle costs competitive. The program offers customers a lower cost option to purchasing new components, while maintaining the highest availability and reliability.
Face Drilling and Battery with Pierre Lavictoire & Andre Barriault
We brought together two product experts from Canada, Pierre Lavictoire for underground drilling and Andre Barriault for electrification, to discuss the changes in technology over the past few years that move the mining industry forward. Pierre covers automation features, internal hosing, and upgrades that make Boomer M20 highly productive. Then Andre explains the battery option for face drill rigs, battery conversion and BaaS (Battery-as-a-Service), along with other service products and features that provide less risk with more benefits.
Products mentioned in the podcast:
Boomer M20 – Click here to learn more
The new booms of the Boomer M20 jumbo drill rig feature internal hydraulics and a hoseless design. This means less unplanned down time for hose repairs which will increase productivity and machine utilization as well as facilitate planning of your mining operations.
Battery as a Service – Click here to learn more
Epiroc continues the charge towards electrification in underground mining and the new Boomer M20 comes with a battery-electric driveline option. A battery powered Boomer M20 brings additional savings on health, maintenance, ventilation and cooling.