Sometimes, maintenance needs arise after hours or in remote locations where reaching technical support isn’t immediately possible. These situations can quickly lead to hiccups in operations, unplanned downtime, and costly delays. To make it easier for customers to keep their equipment running smoothly, Epiroc has developed an on-demand video series that puts expert guidance right at their fingertips. Operators and technicians can easily browse a growing library of self-service maintenance videos covering surface and underground drill rigs, hydraulic attachments, battery-electric machines, and rock drilling tools — ensuring they have the support they need, whenever and wherever they need it. 

These on-demand instructional videos put Epiroc’s decades of technical expertise directly into the hands of customers, allowing them to safely and efficiently troubleshoot, maintain, and repair their machines without delay. Whether accessed on a computer, tablet, or mobile device, the videos are available around the clock to help minimize downtime and keep production moving. 

Click to explore our full selection of on-demand drilling solutions maintenance videos!

Click to explore our full selection of on-demand surface and exploration drilling maintenance videos!

Click to explore our full selection of on-demand underground maintenance videos!

Click to explore our full selection of on-demand rock drilling tools maintenance videos!

Click to explore our full selection of on-demand battery-electric machines maintenance videos!

Click to explore our full selection of on-demand hydraulic attachment maintenance videos!

Knowledge at Your Fingertips. On Your Time. 

Epiroc sees these videos as an extension of its customer service commitment. Each 24/7 Self-Service video features Epiroc product experts walking viewers step-by-step through maintenance tasks, troubleshooting procedures, and common repairs. The content includes answers to frequently asked questions and practical tips for identifying and fixing issues safely and efficiently. Designed with your needs in mind, each video includes closed captioning, which ensures the videos remain accessible, even in noisy environments where audio might not be practical. 

For customers who prefer to complete their own routine maintenance or minor repairs, these resources simplify the process and eliminate unnecessary downtime, empowering crews to act fast and maintain full control of their operations. 

Currently, the 24/7 Self Service video library features over 200 how-to videos covering a range of topics, such as servicing cabin air filters, troubleshooting emergency mode length sensors, calibrating booms, navigating MyEpiroc, and much more! 

Ready for consistent, on-demand maintenance support? 

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